![]() ![]() Ensure the panel is getting proper AC power.If the battery is new, allow 1 hour for the battery to charge.The trouble condition will not clear until the battery is at least 12.5VDC under load. The main panel battery is below 11.5 VDC. Press for to determine the specific trouble(s) present Secondary Trouble Wireless Device Low Battery – press for more information Service Required – press for more information Press the key to view the additional information. Note: When additional information is available for a specific trouble condition a will appear on the display. Use the arrow keys to scroll through all trouble conditions present. The trouble light will flash and the LCD will display the first trouble condition present. Press the number corresponding to the trouble condition to view the additional information. Note: Some trouble conditions provide additional information (indicated with an ‘*’ in the chart below). Refer to the chart below to determine the trouble condition(s) present. Need more details? Click Here to download a complete User Manual (pdf) for PC1616 / PC1832 / PC1864.The following is a troubleshooting guide designed to provide additional information and troubleshooting tips for all the possible trouble conditions that can occur on any PowerSeries control panel (Power432, Power632, Power832 and Power864). If complete power was lost (AC and battery), the time and date will need to be re-programmed.Press for the keypad to display which zone has a low battery. ![]() Device Low Battery (press for more information).Press for the keypad to display which zone is tampered.The system has detected a tamper on one or more sensors on the system.Zone Tamper (press for more information).Press for the keypad to display which zone is experiencing the fault.The system is experiencing difficulties with one or more sensors or zones.Zone Fault (press for more information).The system attempted to communicate with the monitoring station but failed.The panel does not detect an active telephone line.AC power is not present at the panel (the system is operating on stand-by battery power.Service Required (press for more information).The following applies to all PowerSeries panels, which include PC1616, PC1832, PC5010, PC5015 and others. Is the yellow ‘trouble’ LED lit on your alarm keypad? DSC uses LED codes to indicate trouble details for all keypads that don’t have an LCD readout display. ![]()
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